Developers
AvantGo Channel Developer Guide

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Server timeouts encountered

There are two things that will make the AvantGo sync server timeout:

  1. It does not receive an entire page 90 seconds after first requesting it.
  2. 45 seconds elapse between receiving packets from your web server.

Fix: Anything you can do to increase the performance of your channel site's web server will help:

  1. Make sure you have set your channel site's web server to be accessed only by AvantGo servers.
  2. See Restrict access to AvantGo servers only for all the reasons why this is a good idea, besides being a requirement.

  3. Make sure you have set up caching for your channel.
  4. See CHAPTER 5. Caching to improve channel performance. If lots of users are accessing your channel site through the AvantGo sync servers, performance can be greatly improved by setting up caching.

  5. Put your channel site on a faster server.
  6. If server timeouts are still a problem, about the only thing you can do is move your channel site to a faster server, or you may be able to negotiate enhanced service from your current hosting service.



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